Refund policy
Return & Refund Policy
We want you to be completely satisfied with your purchase. If you’re not happy, here’s how we handle returns:
- Return Window: You can request a return within 30 days of receiving your order.
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Eligibility: Items must be unused, in their original packaging, and in the same condition as received.
- Important: In order to refund essential oils, the tamper evident seal must be in tact with no evidence of being opened in any fashion.
- Process: To initiate a return, please Contact Us with your order details.
- Refunds: Once we receive and inspect your return, we will issue a refund to your original payment method within 3-5 business days.
- Exchanges: If you’d like to exchange an item, please follow the same return process and mention the replacement item in your request. Any difference in cost will be charged or refunded accordingly.
Note: Shipping costs for returns may be the customer’s responsibility unless the item is defective or incorrect.